Spa Attendant

FirstService Residential

Miami (FL)

On-site

USD 20,457 - 29,136

Full time

14 days+

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Benefits offered by this job

Comprehensive medical plans

Dental and vision coverage

401k with company match

Paid time off benefits

Job summary

A residential service company in Miami seeks a full-time Associate to provide exceptional guest service at their spa. Responsibilities include answering phones, scheduling appointments, and maintaining the spa area. Candidates should have strong communication skills and ideally a background in a reception or spa setting. This role offers a competitive hourly wage of $18, with benefits including health plans and paid time off.

Qualifications

Reception desk and/or salon/spa experience preferred.
Strong customer service and interpersonal skills required.
Ability to handle cash and computer systems efficiently.

Responsibilities

Provide exceptional guest service by answering phones and greeting guests.
Schedule appointments accurately and handle cash procedures.
Maintain the spa area and restock retail items as necessary.

Skills

Effective communication skills

Customer service skills

Multitasking

Teamwork

Knowledge of spa treatments

Education

High school diploma or equivalency

Tools

Microsoft Office applications

Job description

Description

Job Overview: This position is responsible for providing exceptional guest service by courteously answering phones, greeting guests, making appointments, and maintaining Spa area. Ability to work a flexible schedule, including weekends is required.

Responsibilities

Must be able to work in a fast-paced environment.
Must be multitask oriented.
Must be able to work well with others and as a team.
Schedules appointments accurately.
Must be able to handle the computer system and all cash handling procedures.
Answer phones promptly and in a friendly way.
Must be able to work well under pressure.
Knowledge of spa treatments.
Stock brochures at the front desk.
Restock retail items.
Perform other tasks as assigned by Manager or Assistant Manager.
Participate in training classes and staff meetings. Check lights and equipment to ensure all are working and report maintenance problems.
Follow safety procedures and maintain a safe work environment.

Skills & Qualifications

High school diploma or equivalency preferred.
Reception desk and/or salon/spa experience preferred.
Effective written and verbal communication skills.
Strong customer service, communication and interpersonal skills required.
Working knowledge of Microsoft Office applications.

Physical Requirements

Ability to lift 20 – 35 lbs.
Work in an upright standing position for long periods of time.
Walk and climb stairs; handle, finger, grasp and feel objects and equipment.
Ability to detect auditory and/or visual emergency alarms.
Communicate by spoken and written word.
Ability to navigate the property/building quickly and easily as required to meet the job functions.
Complete all required forms. Ability to work extended hours and weekends.

Supervisory Responsibilities

None

Additional Information

Schedule: Sunday through Thursday 2pm to 10:30pm, Off on Friday and Saturday

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for paid time off benefits, holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$18 / Hourly

Disclaimer

The above information in this description is intended to indicate the general nature and level of work performed by employees within this classification. It is not designed to be an exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to modify schedules, duties, and responsibilities at any time.

Seniority level