Spa Concierge: Elevate Guest Experience & Reservations

Viejas; San Diego, Northern (CA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Viejas Spa is seeking a friendly Spa Concierge to greet guests, manage reservations, process payments, and maintain a welcoming reception area. This role requires strong customer service, money handling, and hospitality experience.

You will communicate spa offerings, assist guests with directions, and keep the front desk organized, clean, and hazard-free. Availability for varied shifts, including evenings and holidays, is expected.

Qualifications

• High school diploma or GED.
• Experience handling money in a customer-facing role.
• Experience in hospitality and customer service.
• Proficient in computer skills and office equipment.
• Excellent oral communication and legible writing.

Responsibilities

• Greet guests and assist with inquiries.
• Maintain spa bookings and process cancellations.
• Handle payments and reconcile daily sales.
• Provide information on spa programs and services.
• Maintain cleanliness and safety of front desk area.

Skills

Customer service

Cash handling

Communication skills

Hospitality experience

Computer skills

Education

High school diploma or GED

Tools

POS system

Office equipment

Job description

Viejas Spa is seeking a friendly Spa Concierge to greet guests, manage reservations, process payments, and maintain a welcoming reception area. This role requires strong customer service, money handling, and hospitality experience.

You will communicate spa offerings, assist guests with directions, and keep the front desk organized, clean, and hazard-free. Availability for varied shifts, including evenings and holidays, is expected.