Luxury Spa Concierge: Elevate Guest Experiences

PHX MC Operations, LLC; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Pacific Hospitality Group is seeking a Spa Concierge to greet guests, manage reservations, and maintain a premier spa environment. You will assist with guest amenities, retail, and services, ensuring a warm and seamless guest experience from arrival to departure.

The role requires strong communication, cash handling, and a professional appearance in a luxury setting. Weekend and holiday availability may be needed in a fast-paced hotel spa.

Qualifications

• Experience in hospitality, spa, hotel, or guest service preferred.
• Provide warm, professional, and personalized guest interactions.
• Assist guests with reservations, amenities, and accommodations.

Responsibilities

• Greet spa guests and manage reservations with a courteous, personalized approach.
• Maintain spa facilities, treatment rooms, and lounge areas in pristine condition.
• Assist with guest amenities, retail and F&B offerings as needed.
• Process guest payments and daily transactions accurately.

Skills

Guest service

Communication skills

Cash handling

Bilingual Spanish

Tools

Spa scheduling system

Job description

Pacific Hospitality Group is seeking a Spa Concierge to greet guests, manage reservations, and maintain a premier spa environment. You will assist with guest amenities, retail, and services, ensuring a warm and seamless guest experience from arrival to departure.

The role requires strong communication, cash handling, and a professional appearance in a luxury setting. Weekend and holiday availability may be needed in a fast-paced hotel spa.