Spa Concierge & Guest Experience Specialist (Flexible Hours)

EVARA Beach Spa; Fort Lauderdale (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

Company parties

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

EVARA Beach Spa is seeking a welcoming Spa Concierge to greet guests, manage check-ins/outs, and schedule treatments. You will handle phone calls, merchandise sales, and ensure accurate accounts while preserving a premium spa experience.

The role requires front desk or cashiering experience, strong guest-service skills, and the ability to multi-task in a busy environment. A valid driver’s license and basic computer skills are needed.

Qualifications

• Minimum high school diploma or equivalent.
• Two to three years related experience and/or training.
• Prior front desk or cashiering experience is desirable.
• Must have a valid Driver’s License.

Responsibilities

• Warmly welcome guests and confirm membership status.
• Check guests in/out and verify accounts.
• Explain spa facilities and services during check-in.
• Schedule and manage guest appointments using the spa booking system.
• Answer and route phone calls and sell merchandise.
• Maintain knowledge of all spa treatments offered and promote them.
• Assist in coordinating room assignments and maintain lobby ambiance.

Skills

Front desk

Cashier experience

Guest service

POS systems

Communication

Multi-tasking

Education

High School diploma

Tools

POS system

Job description

EVARA Beach Spa is seeking a welcoming Spa Concierge to greet guests, manage check-ins/outs, and schedule treatments. You will handle phone calls, merchandise sales, and ensure accurate accounts while preserving a premium spa experience.

The role requires front desk or cashiering experience, strong guest-service skills, and the ability to multi-task in a busy environment. A valid driver’s license and basic computer skills are needed.