Spa Concierge

Woodhouse Spa - Cedar Park; Ellisville (AL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Paid vacations for full-time employees

Generous discounts on services

Paid training program

Profit sharing

Wellness resources

Company parties

Job summary

Woodhouse Spa - Cedar Park in Ellisville, Alabama is hiring Full Time and Part Time Spa Concierges. This role involves providing personal attention to guests, ensuring a memorable experience and acting as the brand ambassador.

Applicants will enjoy competitive pay, paid vacations, generous discounts, and a comprehensive training program. The role offers opportunities for advancement in a state-of-the-art facility.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience.
• Answers the phone with a smile each and every time.
• Acts as the brand ambassador, ensuring guests have a memorable experience.
• Remembers guests' personal details to enhance their experience.
• Serves as backup for the leadership team.

Job description

Job Overview

We are hiring for Full Time and Part Time Spa Concierge at The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience, including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience.
• Answers the phone with a smile each and every time.
• Acts as the brand ambassador, ensuring the guest enters a clean, safe place with just the right lighting, music and scent to create a memorable experience.
• Remembers the small things that make The Woodhouse special—guest’s favorite drink, warm inviting neck wrap, personal details such as birthdays and anniversaries.
• Serves as backup for the leadership team, ensuring everything runs smoothly when they are busy handling “big stuff.”

Compensation & Benefits

• Competitive Pay and Incentive programs
• Paid vacations for full‑time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a state‑of‑the‑art facility
• Competitive salary
• Profit sharing
• Wellness resources
• Opportunity for advancement
• Company parties

Compensation: $16.00 - $20.00 per hour.

EEO Statement

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug‑free and smoke‑free workplace.