Spa Concierge

Woodhouse Spa - Cedar Park; Broomfield (CO); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Competitive pay and incentive programs

Generous discounts and opportunities to enjoy services and products

Flexible schedule

Free food & snacks

Free uniforms

Job summary

The Woodhouse Day Spas in Broomfield, Colorado is seeking a Part Time Spa Concierge to deliver exceptional guest experiences. This role includes welcoming guests, guiding them through services, and ensuring a seamless and luxurious environment.

Candidates should possess excellent customer service skills, strong communication abilities, and a willingness to work flexible hours including weekends and holidays. Benefits include competitive pay, employee discounts, training programs, and a supportive team environment.

Qualifications

• Highly knowledgeable about the surrounding area & lives within 20 minutes or less from location.
• Strong verbal and written communication skills and ability to multitask.
• Ability and willingness to work flexible hours including weekends, holidays, and late nights.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience.
• Is the brand ambassador, ensuring a memorable experience.

Skills

Excellent customer service skills

Strong verbal and written communication skills

Ability to multitask

Knowledge about the surrounding area

Education

High school diploma or equivalent

Job description

Part Time Spa Concierge

We are hiring for a Part Time Spa Concierge at The Woodhouse Day Spas. The role involves delivering exceptional guest experience by welcoming guests, guiding them through services, answering inquiries, and ensuring a seamless, luxurious environment.

Responsibilities

• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special— the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as backup for the leadership team, making sure things run smoothly when they are busy handling the “big stuff”

Requirements

• Highly knowledgeable about the surrounding area & lives within 20 minutes or less from location.
• Excellent customer service skills with a friendly and warm demeanor.
• Strong verbal and written communication skills and ability to multitask.
• Ability and willingness to work flexible hours including weekends, holidays, and late nights.
• Ability to work on feet for 6-8 hours.
• Must be able to lift/push/reach for/carry 25+ pounds occasionally.
• High school diploma or equivalent experience.
• Experience with luxury service preferred

Benefits

• Competitive pay and incentive programs
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state‑of‑the‑art facility
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development
• Wellness resources

Compensation

$18.00 - $18.00 per hour

Equal Opportunity

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.