Spa Concierge

The Woodhouse Spa - Broomfield; Broomfield (CO); On-site; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Training & development

Wellness resources

Competitive Pay and Incentive programs

Generous discounts and opportunities to enjoy services and products

Paid training program

Job summary

A premier day spa in Broomfield is seeking a Part Time Spa Concierge to deliver exceptional customer service and create a warm atmosphere for guests. The role includes educating guests about our services, ensuring a welcoming environment, and remembering personal details to enhance their experience. Successful candidates will demonstrate excellent communication skills and the ability to work flexible hours while standing for extended periods. Attractive benefits include competitive pay and training programs.

Qualifications

• Must live within 20 minutes of location.
• Ability to work flexible hours including weekends and holidays.
• Strong verbal and written communication skills.
• Ability to work on feet for 6-8 hours and lift 25+ pounds occasionally.

Responsibilities

• Provide personal attention to guests upon arrival.
• Educate guests on the Woodhouse experience.
• Answer the phone with a smile.
• Ensure the guest environment is clean and welcoming.
• Remember guest preferences and personal details.
• Assist leadership team when needed.

Skills

Customer service skills

Friendly demeanor

Communication skills

Multitasking

Education

High school diploma or equivalent experience

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development
• Wellness resources

Want to work at America’s BEST day spa?

Ready to do what you love?

Ready to make a difference and be an important part of our Team?

Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine!

We are hiring for Part Time Spa Concierge.

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous Spa Concierge:

• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Requirements

• Highly knowledgeable about the surrounding area & lives within 20 minutes or less from location.
• Excellent customer service skills with a friendly and warm demeanor.
• Strong verbal and written communication skills and ability to multitask.
• Ability and willingness to work flexible hours including weekends, holidays, and late nights.
• Ability to work on feet for 6-8 hours.
• Must be able to lift/push/reach for/carry 25+ pounds occasionally.
• High school diploma or equivalent experience.
• Experience with luxury service preferred

Woodhouse Perks include:

• Competitive Pay and Incentive programs
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.