Spa Concierge

Woodhouse Spa - Cedar Park; Fort Wayne (IN); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Competitive Pay and Incentive programs

Paid vacations for full time employees

Generous discounts on services and products

'The Woodhouse Way' paid training program

State of the art facility

Job summary

Woodhouse Spa - Cedar Park is seeking enthusiastic Spa Concierges who are passionate about providing exceptional guest experiences. Join our team and be trained in 'The Woodhouse Way' to ensure every guest feels valued and cared for.

Our Spa Concierges play a crucial role in creating a welcoming environment, assisting guests with services, and ensuring a seamless experience from arrival to departure. Enjoy competitive pay and generous benefits, including paid vacations, discounts, and ongoing training.

Qualifications

• Customer-oriented and passionate about guest experiences.
• Ability to memorize and recall personal details of guests.
• Enthusiastic and driven to provide exceptional service.

Responsibilities

• Provide personal attention from the moment the guest arrives.
• Educate guests on the Woodhouse experience and amenities.
• Act as the brand ambassador for a memorable customer experience.
• Support leadership team operations when required.

Skills

Personal attention

Guest education

Communication skills

Brand ambassadorship

Attention to detail

Job description

Overview

Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine!

Replies within 24 hours

Position

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number — then you should consider joining the Woodhouse Family today!

Our spa concierge makes the magic happen by providing the ultimate guest experience and invoking guest delight. Happiness follows you wherever you go!

More Specifically, Our Fabulous Spa Concierge

• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, ensuring the guest enters a clean, safe place with just the right lighting, music and scent to create a memorable experience
• Remembers the small things that make The Woodhouse special—the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as backup for the leadership team when they are busy with the big stuff; you ensure things run smoothly

Woodhouse Perks Include

• Competitive Pay and Incentive programs
• Paid vacations for full time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

Compensation: $25.00 per hour

About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.

Note: Specific benefits vary by location.