Solutions Engineering Manager: Lead, Scale & Accelerate Wins

attio; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Attio is seeking a growth-focused Solutions Engineering Manager in New York to lead SMB and Mid-Market SEs across pre-sales discovery, architecture design, and post-sale onboarding. You will drive scalable processes, partner with AE teams on pipeline strategy, and mentor engineers to elevate customer outcomes.

You will shape onboarding frameworks, champion enablement, and push AI-driven improvements in the GTME toolkit while collaborating with Product and Engineering to incorporate customer

Qualifications

• 4–5 years as an individual-contributor Solutions Engineer, Sales Engineer, or Solutions Consultant at a B2B SaaS company.
• 2+ years directly managing a team of Solutions Engineers or Sales Engineers.
• Track record of building process and enablement for a growing team as product and GTM motions evolve.
• Strong technical and data fluency across APIs, data models, and integrations; ability to coach SEs on these concepts.
• Passionate technologist, builder, and learner, especially in AI within GTME tools.

Responsibilities

• Hire, coach, and manage a team of SMB and Mid-Market Solutions Engineers and set high onboarding standards.
• Partner with AE Managers on joint pipeline ownership and serve as an executive sponsor on large deals.
• Own the onboarding framework and scale it as the team grows and moves up market.
• Champion enablement programs: demos, POC, onboarding frameworks, playbooks, AI tooling, and training materials.
• Represent customer feedback to Product and Engineering across functions.

Skills

Team management

Pre-sales

Post-sales onboarding

Data fluency

APIs & integrations

AI tooling

Cross-functional work

CRM tooling

Tools

APIs

CRM tooling

GTM tooling

Job description

Attio is seeking a growth-focused Solutions Engineering Manager in New York to lead SMB and Mid-Market SEs across pre-sales discovery, architecture design, and post-sale onboarding. You will drive scalable processes, partner with AE teams on pipeline strategy, and mentor engineers to elevate customer outcomes.

You will shape onboarding frameworks, champion enablement, and push AI-driven improvements in the GTME toolkit while collaborating with Product and Engineering to incorporate customer