Solutions Engineer: Technical Pre-Sales & Demos

Saddleback Communications; Scottsdale (AZ); On-site; USD 110,000 - 160,000; Full time

Job summary

Salt River Connect is seeking a Sales / Solution Engineer to serve as the technical backbone of the sales motion, turning the Salt River Connect Services Ecosystem into deployable, accurately priced solutions for prospects. You’ll own discovery, design, and proofs-of-concept across Communications, CX, Networking, Security, and AI, collaborating with Sales to keep deals moving from first call to signed SOW.

Success means delivering compelling, technically sound proposals, precise pricing, and a

Qualifications

• Bachelor’s degree in a technical, business, or related field, or equivalent experience preferred.
• 3+ years in a sales engineering, solutions engineering, or technical pre-sales role.
• Experience in telecom, UCaaS/CCaaS, networking, or managed IT/MSP environments.
• Familiarity with SIP trunking, VoIP/UC, CX, and CCaaS platforms.
• Experience working directly alongside a sales team in a quota-influencing capacity.

Responsibilities

• Partner with Sales on technical discovery, needs assessment, and solution design across Communications, CX, Networking, Security, and AI.
• Lead technical demonstrations, proofs of concept, and platform walkthroughs for prospects.
• Translate customer requirements into accurate, deliverable solution architectures and pricing.
• Own technical responses to RFPs/RFIs and security or compliance questionnaires.
• Participate directly in sales calls as the technical authority and support pricing/proposals.

Skills

Technical fluency

Discovery calls

Demos & Q&A

SOWs & pricing

Cross-functional collaboration

Education

Bachelor’s degree or equivalent experience

Tools

UCaaS/CCaaS knowledge

Security & networking basics

Job description

Salt River Connect is seeking a Sales / Solution Engineer to serve as the technical backbone of the sales motion, turning the Salt River Connect Services Ecosystem into deployable, accurately priced solutions for prospects. You’ll own discovery, design, and proofs-of-concept across Communications, CX, Networking, Security, and AI, collaborating with Sales to keep deals moving from first call to signed SOW.

Success means delivering compelling, technically sound proposals, precise pricing, and a