Solutions Engineer

The Intersect Group; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

The Intersect Group is seeking a Solutions Engineer to partner with Sales and technical teams in Fort Wayne, IN, translating business requirements into practical technology solutions. You will document proposals, ensure accurate scoping, and drive solutions from discovery through deployment.

You’ll maintain expertise across cloud, infrastructure, security, and managed services, evaluate new technologies, and support PSA/CRM processes with thorough documentation and strong stakeholder

Qualifications

• 7+ years in information technology including infrastructure, systems, networking, cloud or related technical disciplines.
• Experience creating technical proposals, scopes of work, solution documentation, and implementation plans.
• Ability to translate business requirements into scalable technical solutions.
• Strong written and verbal communication for technical and business stakeholders.
• Customer-focused consulting mindset with relationship-building skills.

Responsibilities

• Develop and deliver SOWs, BOMs, and technical solution documentation to support sales opportunities.
• Collaborate with Sales, Engineering, and Operations to translate business requirements into scalable, supportable technology solutions.
• Meet with stakeholders to gather requirements, validate assumptions, and refine solution designs throughout the sales cycle.
• Work closely with implementation and project teams to ensure proposed solutions are complete, accurately scoped, and ready for deployment.
• Maintain expertise across managed services, cloud, infrastructure, networking, security, and other technology offerings.
• Evaluate new technologies, products, and service offerings, assisting with technical validations and proof-of-concept activities when appropriate.
• Participate in sales engineering processes, maintaining accurate documentation and ensuring adherence to internal procedures.
• Track activities, project updates, and time within PSA and CRM platforms.

Skills

Solution design

Sales engineering

Requirements gathering

Stakeholder communication

Project management

Technical architecture

CRM familiarity

Risk assessment

Documentation

Time management

Tools

CRM platforms

PSA tools

Project management tooling

Documentation tools

Job description

The Solutions Engineer partners with Sales and technical teams to quickly transform business and technical requirements into practical, supportable technology solutions. This role emphasizes collaboration, responsiveness, and efficient execution, ensuring proposed solutions are well-documented, aligned with organizational standards, and ready for successful implementation.

Key Responsibilities

• Develop and deliver Statements of Work (SOWs), Bills of Material (BOMs), and technical solution documentation to support sales opportunities.
• Collaborate with Sales, Engineering, and Operations teams to translate business requirements into scalable, supportable technology solutions.
• Meet with stakeholders to gather requirements, validate assumptions, and refine solution designs throughout the sales cycle.
• Work closely with implementation and project teams to ensure proposed solutions are complete, accurately scoped, and ready for deployment.
• Maintain expertise across managed services, cloud, infrastructure, networking, security, and other technology offerings.
• Evaluate new technologies, products, and service offerings, assisting with technical validations and proof-of-concept activities when appropriate.
• Participate in sales engineering processes, maintaining accurate documentation and ensuring adherence to internal procedures.
• Track activities, project updates, and time within professional services automation (PSA) and CRM platforms.

Qualifications

• Ability to evaluate technical requirements, identify risks and dependencies, and develop effective solution designs throughout the sales lifecycle.
• Strong balance of technical architecture, solution design, and hands-on engineering experience.
• Ability to make informed decisions, prioritize effectively, and work independently in a fast-paced environment.
• Proven ability to manage multiple projects simultaneously while meeting deadlines.
• Excellent analytical, organizational, and problem-solving skills.
• Demonstrated ability to convert complex or ambiguous requirements into clear, actionable technical solutions.
• Strong ownership mentality with the ability to manage work from discovery through implementation handoff.
• Excellent written and verbal communication skills with the ability to communicate effectively with both technical and business stakeholders.
• Customer-focused mindset with strong consulting, relationship-building, and presentation skills.

Required Experience

• 7+ years of experience in information technology, including infrastructure, systems engineering, networking, cloud, cybersecurity, or related technical disciplines.
• Experience creating technical proposals, scopes of work, solution documentation, and implementation plans.

Preferred Qualifications

• 4+ years of experience in a Solutions Engineer, Solutions Architect, Sales Engineer, or similar technical consulting role.
• Experience using CRM, PSA, or project management platforms.
• Familiarity with managed services, cloud platforms, enterprise infrastructure, networking, cybersecurity, and modern IT operations.