Solutions Engineer: Pre & Post-Sales (SMB) — Equity

Attio Ltd; San Francisco (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Equity offers

Job summary

Attio Ltd in San Francisco is seeking a Solutions Engineer to enhance customer onboarding and ensure lasting success. You will engage directly with new customers, develop user guides, and collaborate with Sales to expand Attio's footprint.

The ideal candidate has direct customer-facing experience, technical skills in integrating systems, and the ability to thrive in a fast-paced environment. Join us to reinvent how millions work with Attio.

Qualifications

• Direct customer-facing experience deploying complex products or services.
• Experience solving business problems with technology.
• Ability to design and explain solutions using APIs and JSON.

Responsibilities

• Ensure customers' success with Attio.
• Design and develop onboarding programs.
• Collaborate with Sales and Customer Success teams.
• Address and resolve customers' product issues.
• Gather client feedback for product improvement.

Skills

Customer-facing experience

Deploying complex products

Understanding SaaS concepts

Integration experience

Ability to work independently in fast-paced environments

Tools

Zapier

Tray.ai

IFTTT

Job description

Attio Ltd in San Francisco is seeking a Solutions Engineer to enhance customer onboarding and ensure lasting success. You will engage directly with new customers, develop user guides, and collaborate with Sales to expand Attio's footprint.

The ideal candidate has direct customer-facing experience, technical skills in integrating systems, and the ability to thrive in a fast-paced environment. Join us to reinvent how millions work with Attio.