Solutions Engineer [Pre and Post-Sales] - Mid-Market

Attio Ltd; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Attio Ltd. is seeking a Solutions Engineer to guide customers through pre- and post-sale journeys, architecting custom solutions with Attio’s data model, no-code builder, and API integrations. You’ll lead demos, trainings, and technical sessions, acting as the main technical contact across lifecycle stages.

The role requires 2+ years in B2B SaaS, strong API/no-code experience, and an ability to work hybrid between sales, onboarding, and success in a fast-growing environment.

Qualifications

• 2+ years in B2B SaaS managing technical relationships pre- or post-sale.
• Experience architecting SaaS deployments across varied industries with APIs and no-code tools.
• Strong understanding of the B2B tech ecosystem, GTM tech preferred.
• Hybrid role experience across sales, onboarding and success.

Responsibilities

• Become an expert in Attio product across industries and departments.
• Lead pre-sales, post-sales, and ongoing lifecycle demos and technical solutioning.
• Architect custom solutions using Attio's data model, no-code builder, API, and integrations.
• Serve as main technical contact and onboarding owner for top customers.
• Advise on RevOps and GTM-tech best practices.
• Collaborate with Account Executives to close large deals.

Skills

B2B SaaS experience

Technical relationship mgmt

Pre-sales & post-sales

APIs & no-code

Data modeling

Tools

APIs

No-code platforms

CRM systems

Reporting tools

Job description

About the role

Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.

We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.

What you’ll do

• Become an expert in all areas of Attio’s product and understand how it’s deployed across industries and departments
• Guide our highest‑value customers through pre‑sales, post‑sales, and ongoing customer lifecycle stages as their main technical point of contact by architecting custom solutions spanning Attio’s data model, no‑code workflow builder, API, reporting engine, and integrations with other GTM products
• Lead demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
• Consult on general RevOps and GTM‑tech best practices
• Partner with Account Executives during the sales process to close our largest new business deals
• Independently manage customer post‑sale onboarding
• Serve as the relationship owner for our top accounts
• Internally serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio and how Attio fits into the broader sales‑tech ecosystem, to company strategy

What you’ll bring

• 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre‑ or post‑sale
• Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no‑code development platforms, and data models across a variety of SaaS products
• Deep technical understanding of the B2B tech ecosystem, ideally in GTM tech
• Familiarity with fast‑growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success