Solutions Engineer: Observability & Demo Specialist

Dynatrace LLC; Washington, Northern (District of Columbia, KY); Hybrid; USD 100,000 - 125,000; Full time

Job summary

Dynatrace is seeking a Solution Engineer to join our sales engine, delivering expert technical demos, leading PoCs both onsite and remote, and collaborating with cross‑functional teams to convert opportunities into wins. You will travel up to 30% and translate complex tech value into business outcomes for customers.

The role requires 3 years in observability or related tech, strong communication, and a passion for innovative technology. Join us to shape customers' digital observability journeys.

Qualifications

• Bachelor’s degree in Computer Science or equivalent education or experience.
• 3 years of experience within the observability space.
• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• OS: Windows and Linux.
• Cloud platforms: AWS, Azure or GCP.
• Containers, Kubernetes/OpenShift, Serverless, and CI/CD pipelines.
• Automation: Ansible, Puppet, Terraform, etc.

Responsibilities

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events.
• Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer.
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).
• Position might be filled at a higher level based on candidate experience.

Skills

Observability space

Web technologies

Programming languages

Cloud platforms

Container orchestration

DevOps practices

Education

Bachelor’s degree in Computer Science

Tools

Kubernetes/OpenShift

Terraform/Ansible

CI/CD tools

Job description

Dynatrace is seeking a Solution Engineer to join our sales engine, delivering expert technical demos, leading PoCs both onsite and remote, and collaborating with cross‑functional teams to convert opportunities into wins. You will travel up to 30% and translate complex tech value into business outcomes for customers.

The role requires 3 years in observability or related tech, strong communication, and a passion for innovative technology. Join us to shape customers' digital observability journeys.