Enterprise Solutions Engineer - Hybrid, Observability & AI

Datadog; Virginia (IL); Hybrid; USD 118,000 - 157,000; Full time

Benefits offered by this job

Healthcare

Dental

Parental planning

Mental health benefits

401(k) plan and match

Paid time off

Fitness reimbursements

Employee stock purchase plan

Job summary

Datadog is seeking an Enterprise Sales Engineer to partner with Sales in driving technical evaluations, compelling demos, and tailored solutions from discovery to adoption. You will bridge business goals with technical outcomes, win new business, and expand existing accounts in a hybrid work environment.

With 5+ years in a technical customer-facing role, you’ll navigate multi-stakeholder environments, deliver platform demos, and guide customers through complex adoption. Travel as needed.

Qualifications

• 5+ years of experience in Sales Engineering or technical customer-facing roles in an enterprise environment.
• Navigate multi-stakeholder environments and adapt communication to technical, business, and executive audiences.
• Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability.
• Strong communication skills to explain technical concepts to diverse audiences.
• Consultative problem-solving and customer engagement approach.
• Ability to manage multiple opportunities and priorities in a fast-paced setting.
• Growth mindset embracing change and AI tools.
• Willingness to travel to support customer engagements.

Responsibilities

• Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won.
• Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate needs into Datadog solutions.
• Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes.
• Project manage technical evaluations end-to-end: scoping use cases, defining success criteria, building a project plan with timelines, and accountability.
• Identify and cultivate technical champions within customer accounts to advocate for Datadog adoption.
• Contribute to product and engineering field feedback sessions as the technical voice of the customer.
• Maintain operational excellence by documenting activity, deal progress, and customer interactions in related systems.
• Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and blockers.

Skills

Kubernetes

Public cloud

Observability

APM

Communication

Enterprise sales

Job description

Datadog is seeking an Enterprise Sales Engineer to partner with Sales in driving technical evaluations, compelling demos, and tailored solutions from discovery to adoption. You will bridge business goals with technical outcomes, win new business, and expand existing accounts in a hybrid work environment.

With 5+ years in a technical customer-facing role, you’ll navigate multi-stakeholder environments, deliver platform demos, and guide customers through complex adoption. Travel as needed.