Remote Observability Solutions Engineer - POCs & Demos

Dynatrace; Chicago (IL); On-site; USD 130,000 - 160,000; Full time

Job summary

Dynatrace is seeking a Solution Engineer in the Chicago area to join the sales engine, delivering exemplary technical support, enabling demos, and leading PoCs both onsite and remote. You will collaborate with innovation labs, expert services, CSMs and marketing to showcase Dynatrace's advanced observability capabilities, influence customers, and guide opportunities from discovery to proposal.

Travel up to 30% may be required.

Qualifications

• Bachelor’s degree in Computer Science or equivalent.
• 5+ years experience in the observability space.
• Experience with web technologies (HTML, CSS, JavaScript).
• Experience with programming/scripting languages (Java, .NET, PHP, Go, Node.js) and databases.
• OS knowledge: Windows and Linux.
• Cloud platforms: AWS, Azure or GCP.
• Containers/Kubernetes/OpenShift and Serverless.
• Automation: Ansible, Puppet, Terraform, etc.

Responsibilities

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team, participate in PoC creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers' C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace-sponsored industry events or partner-sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Not only work with the internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).
• Position might be filled at a higher level based on candidate experience.

Skills

Observability

Web technologies

Java

.NET

PHP

Go

Node.js

SQL databases

Windows

Linux

AWS

Azure

GCP

Kubernetes

OpenShift

Serverless

CI/CD

Ansible

Puppet

Terraform

Education

Bachelor’s degree in Computer Science

Tools

HTML

CSS

Java

.NET

PHP

Go

Node.js

SQL databases

Windows

Linux

AWS

Azure

GCP

Kubernetes

OpenShift

Serverless

Ansible

Puppet

Terraform

Job description

Dynatrace is seeking a Solution Engineer in the Chicago area to join the sales engine, delivering exemplary technical support, enabling demos, and leading PoCs both onsite and remote. You will collaborate with innovation labs, expert services, CSMs and marketing to showcase Dynatrace's advanced observability capabilities, influence customers, and guide opportunities from discovery to proposal.

Travel up to 30% may be required.