Solutions Engineer — MHE & Automation Optimization

Socket.dev; Irving (TX); On-site; USD 129,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is hiring a Solutions Engineer to maximize reliability and operational performance of conveyors, sortation, AS/RS, AGVs and SCADA devices. You will evaluate software configurations, design architectures, and lead end-to-end software optimization projects in a fast-moving logistics environment.

You will collaborate with operations, engineering, and IT to translate requirements into technical solutions, participate in ROI analyses, and provide 24/7 support while traveling up to 70% to

Qualifications

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience in automation or complex MHE environments
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology
• Knowledge of six Sigma/Lean processes
• Expertise with Studio5000, Ignition, Codesys and related controls software environments
• Ability to analyze throughput data, system performance metrics, and identify bottlenecks
• Experience translating business requirements into technical solutions

Responsibilities

• Evaluate existing MHE software configurations and identify performance gaps, bottlenecks, and inefficiencies
• Develop and implement optimization strategies to improve throughput, uptime, and overall equipment effectiveness (OEE)
• Design software-based solutions that maximize the utilization of conveyors, sorters, AS/RS, AGVs, and other MHE assets
• Create technical specifications and architecture documents for proposed solutions
• Lead end-to-end implementation of software optimization projects from scoping through go-live
• Manage system integrations between MHE controls, enterprise software (ERP/WMS), and middleware
• Oversee testing, commissioning, and validation of software changes in live environments
• Partner with operations, engineering, and IT teams to understand business requirements and pain points
• Present solution proposals, ROI analyses, and business cases to leadership
• Serve as the technical liaison between vendors, integrators, and internal teams
• Conduct training sessions and knowledge transfers for customer staff
• Provide 24/7 Tier 2/3 technical support for controls-related MHE issues
• Contribute to long-term technology roadmaps and capital planning for MHE investments
• Handle flexible workload which may come from management or operations
• Travel up to 70%

Skills

Python

Ruby

Golang

Java

C++

C#

Rust

Throughput analysis

Business requirements translation

Education

Bachelor's degree in Electrical/Mechanical Engineering or Engineering Technology

Tools

Studio5000

Ignition

Codesys

Job description

Amazon is hiring a Solutions Engineer to maximize reliability and operational performance of conveyors, sortation, AS/RS, AGVs and SCADA devices. You will evaluate software configurations, design architectures, and lead end-to-end software optimization projects in a fast-moving logistics environment.

You will collaborate with operations, engineering, and IT to translate requirements into technical solutions, participate in ROI analyses, and provide 24/7 support while traveling up to 70% to