Solutions Engineer - EdTech Platform (Remote, Travel)

D2l; United States; A distancia; USD 72.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness Subsidy

Equity Grants

Variable Incentive

Tuition reimbursement (CAD)

Descripción de la vacante

D2L is seeking a Solutions Engineer to help customers maximize Brightspace capabilities. You will learn customer needs, propose tailored solutions, and deliver engaging demos to students, instructors, and administrators across North America. The role emphasizes instructional technology expertise and strong communication.

You will work remotely with travel to meet clients, collaborate with sales and product teams, and contribute to successful deployments and ongoing adoption sessions.

Formación

• 3+ years' experience as a Brightspace user either as an administrator or an instructor.
• Acumen with Artificial Intelligence tools.
• Experience in a higher education institution in an edtech role is advantageous.
• Comfort with other learning management systems.
• Excellent writing and comprehension skills.

Responsabilidades

• Become a hands-on expert in the Brightspace platform and validate practical use.
• Support the sales process by demonstrating product functionality and deployment.
• Prepare and present tailored product demonstrations to diverse audiences.
• Create compelling, value-oriented presentations with the sales team.
• Conduct needs analysis with prospects to understand infrastructure and customization requirements.
• Provide feedback to product teams on use cases and field trends.
• Produce technical docs for prospects and coordinate with internal SMEs.
• Travel 25-50% and work across North America from PST to EST.

Conocimientos

Brightspace expertise

Presentation skills

AI tools familiarity

Education technology

Herramientas

AI tools

Descripción del empleo

D2L is seeking a Solutions Engineer to help customers maximize Brightspace capabilities. You will learn customer needs, propose tailored solutions, and deliver engaging demos to students, instructors, and administrators across North America. The role emphasizes instructional technology expertise and strong communication.

You will work remotely with travel to meet clients, collaborate with sales and product teams, and contribute to successful deployments and ongoing adoption sessions.