Solutions Engineer - AI-Driven Dev Experience, Remote

Tavus; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Unlimited PTO

Flexible hours

Remote-friendly

Gear stipend

Company retreats

Frequent in-person meetups

Meritocracy culture

Job summary

Tavus in the United States is seeking a Solutions Engineer who thrives on removing blocks for customers and shaping technical deployments. You'll work across Sales and Customer Success to turn early enthusiasm into scalable, well-integrated solutions.

You will translate complex API and integration challenges into clear plans, run conversations with developers and decision-makers, and help design, implement, and troubleshoot deployments while aiming for zero recurring issues.

Qualifications

• Solid engineering background with ability to discuss technical concepts.
• Ability to translate complex issues into clear explanations.
• Experience debugging API requests and production issues.
• Proactive, customer-focused mindset with strong communication.

Responsibilities

• Assist customers from early excitement to fully realized solutions.
• Lead technical conversations with developers and decision-makers.
• Design and integrate solutions with customers' platforms.
• Prevent issues by improving docs and patterns.
• Create developer resources and sample code.

Skills

Engineering background

Customer-centric mindset

Strong debugging skills

Problem-solving mindset

Tools

APIs

Webhooks

Job description

Tavus in the United States is seeking a Solutions Engineer who thrives on removing blocks for customers and shaping technical deployments. You'll work across Sales and Customer Success to turn early enthusiasm into scalable, well-integrated solutions.

You will translate complex API and integration challenges into clear plans, run conversations with developers and decision-makers, and help design, implement, and troubleshoot deployments while aiming for zero recurring issues.