Solutions Engineer: AI-Driven Integrations Lead (Remote)

LE001 ModSquad, Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive benefits

Remote work options

Job summary

LE001 ModSquad, Inc. is seeking a Solutions Engineer to lead implementation engagements and build solutions for clients. You will own the technical implementation and relationship with clients from discovery to delivery.

The ideal candidate has 3–5 years' experience with SaaS platforms, strong communication skills, and hands-on experience designing AI-powered workflows. Most positions are remote with competitive benefits.

Qualifications

• 3–5 years implementing and administering SaaS platforms in client-facing roles.
• Hands-on experience with CX platforms and workflow automation tools.
• Knowledge of APIs, JSON, and systems integration.

Responsibilities

• Lead client engagements from discovery through delivery.
• Design and build solutions across the partner ecosystem.
• Translate client needs into technical specifications.

Skills

SaaS platforms implementation

Client communication skills

Systems integration knowledge

AI-powered workflows

Tools

Zendesk

Zoom CX

Workato

Zapier

Job description

LE001 ModSquad, Inc. is seeking a Solutions Engineer to lead implementation engagements and build solutions for clients. You will own the technical implementation and relationship with clients from discovery to delivery.

The ideal candidate has 3–5 years' experience with SaaS platforms, strong communication skills, and hands-on experience designing AI-powered workflows. Most positions are remote with competitive benefits.