Solutions Consultant — Training & Deployments

Fortra; Saint Paul (MN); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) enrollment

HSA/FSA plans

Job summary

Fortra is seeking a collaborative and experienced Professional Services Consultant to join our Services team. You will work with customers to deploy Fortra’s software solutions in the field, build strong partnerships, drive successful implementations, and adapt to diverse environments.

The role requires travel and occasional delivery of formal training sessions to customers and partners. You’ll deliver training, professional services, and enablement for partners, conduct product demonstrations

Qualifications

• Experience with MFT products and/or scripting.
• Programming experience.
• CISSP or other cybersecurity certifications.
• Experience with Linux and Windows environments; IBM platform experience is a plus.
• Cloud experience (AWS, Azure, GCP).
• Containerization experience (Docker).
• SQL experience with MS SQL Server, MySQL, PostgreSQL, and DB2.
• Strong analytical and data interpretation skills.
• Excellent written and verbal communication.
• Experience collaborating with internal and external stakeholders.
• Proven ability to work in collaborative teams.

Responsibilities

• Deliver customer training to enable full use of product features.
• Deliver professional services to support implementations and outcomes.
• Provide training and enablement for Fortra partners.
• Conduct product demonstrations and POC engagements for prospects.
• Develop quotes and SOWs by assessing training and consulting needs with Sales.
• Support and enhance the Customer Lifecycle process to improve experiences.
• Provide feedback to R&D to improve products and opportunities.
• Travel regionally as needed (< 20%).
• Occasionally work outside normal hours to meet customer requirements.
• Create and maintain knowledge base articles and best practices.
• Maintain professional conduct and adhere to Fortra policies.
• Demonstrate integrity, honesty, and customer service.

Skills

MFT experience

Scripting

Programming experience

Communication skills

Analytical skills

Education

CISSP or other cybersecurity certifications

Tools

Docker

SQL Server

MySQL

PostgreSQL

DB2

Linux

Windows

AWS

Azure

GCP

Job description

Fortra is seeking a collaborative and experienced Professional Services Consultant to join our Services team. You will work with customers to deploy Fortra’s software solutions in the field, build strong partnerships, drive successful implementations, and adapt to diverse environments.

The role requires travel and occasional delivery of formal training sessions to customers and partners. You’ll deliver training, professional services, and enablement for partners, conduct product demonstrations