Senior Technical Implementation Consultant

Fortra, LLC; United States; On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) and HSA/FSA plans

Flexible PTO policy

Tuition reimbursement

ID Theft Protection Program

Job summary

Fortra, LLC is seeking a Sr. Technical Consultant to join our Professional Services team. You will plan, install and implement Fortra software solutions for clients, ensuring seamless deployment and high performance. You will also deliver training and guidance to customers to maximize value.

The role requires strong technical expertise, excellent communication, and the ability to manage complex projects while delivering exceptional customer experiences. Travel up to 50% is required.

Qualifications

• Bachelors degree or equivalent professional experience.
• Proven ability to manage complex software implementations.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Well-organized with strong time management and multitasking skills.

Responsibilities

• Deliver complex software implementation projects from contract acceptance through Go Live.
• Guide customers through best-practice processes to ensure successful adoption of the solution.
• Create high-level acceptance test plans and demonstrate functionality to the customer.
• Configure and document software settings and deployment architecture to meet requirements.
• Provide regular status updates and escalation communications to stakeholders and management.
• Travel up to 50% to client locations as required.

Skills

Software implementation

Client communication

Project management

Analytical thinking

Problem solving

Stakeholder management

Education

Four-year degree

Job description

Fortra, LLC is seeking a Sr. Technical Consultant to join our Professional Services team. You will plan, install and implement Fortra software solutions for clients, ensuring seamless deployment and high performance. You will also deliver training and guidance to customers to maximize value.

The role requires strong technical expertise, excellent communication, and the ability to manage complex projects while delivering exceptional customer experiences. Travel up to 50% is required.