Solutions Consultant — Drive Value with Demos & POCs

UserTesting; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Auros is seeking a Solutions Consultant to partner with Sales and account teams to execute deal strategies, translate product capabilities into customer value, and lead POC/POV activities.

You will build strong relationships with customer stakeholders, articulate technical concepts in clear business terms, and collaborate with cross-functional teams to support deal execution and knowledge sharing throughout the cycle.

Qualifications

• 3+ years of experience in Solutions Consulting, Sales Engineering, Pre-Sales, or a related customer-facing technical or consultative role.
• Experience supporting sales cycles, partnering with account teams, and delivering effective customer-facing presentations or product demonstrations.
• Foundational understanding of sales methodologies, pipeline management, and opportunity qualification processes.
• Strong communication and relationship-building skills, with the ability to translate product capabilities and technical concepts into clear, customer-focused value.
• Ability to understand customer challenges, recommend relevant solutions, and navigate common product or competitive objections with confidence.
• Strong collaboration, organizational, and problem-solving skills, with the ability to work independently, manage competing priorities, and deliver on commitments.
• Curiosity and a willingness to continuously develop expertise in technology, customer experience, and experience research methodologies.

Responsibilities

• Partner with Sales to drive deal success: Collaborate with Sales representatives and account teams to execute deal strategies, conduct pipeline reviews, identify gaps using frameworks such as MEDDICC, and support opportunities through the sales cycle.
• Deliver engaging customer experiences: Build trusted relationships with customer stakeholders through thoughtful discovery, tailored product demonstrations, and clear, value-driven conversations that connect UserTesting solutions to customer needs.
• Execute proofs of concept and value: Lead Proof of Concept (POC) and Proof of Value (POV) activities, aligning with defined success criteria, demonstrating platform capabilities, and helping customers understand the potential impact of UserTesting.
• Recommend solutions with confidence: Provide consultative guidance on product capabilities, configurations, and relevant use cases, while effectively addressing common technical, product, and competitive questions.
• Build product and research expertise: Develop and apply strong knowledge of the UserTesting platform, integrations, and qualitative research methodologies to support customer conversations and solution recommendations.
• Collaborate and share insights: Work with Customer Success, Product, and other cross-functional partners to support deal execution, share customer feedback, and contribute to team learning and best practices.
• Demonstrate ownership and professionalism: Independently manage priorities, exercise sound judgment, and contribute to a positive team environment through reliable execution, knowledge sharing, and peer mentorship.

Job description

Auros is seeking a Solutions Consultant to partner with Sales and account teams to execute deal strategies, translate product capabilities into customer value, and lead POC/POV activities.

You will build strong relationships with customer stakeholders, articulate technical concepts in clear business terms, and collaborate with cross-functional teams to support deal execution and knowledge sharing throughout the cycle.