Solutions Architect (Fully Remote)

TwelveLabs, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

TwelveLabs, Inc. seeks a technical leader to act as the dedicated resource for strategic customers, driving design and implementation of video AI solutions. You will work with Sales, Product, Partnerships, and Engineering to provide expert guidance and solve complex challenges.

You will create documentation, own technical relationships, and gather feedback to influence product roadmaps and ensure successful integrations across key accounts.

Responsibilities

• Act as the dedicated technical resource for strategic customers, driving solution design and implementation of video AI applications.
• Collaborate with Sales, Product, Partnerships, and Engineering teams to provide expert technical guidance and resolve complex challenges.
• Create documentation, own technical relationships, and gather customer feedback to shape product roadmaps and ensure successful integrations.

Job description

• Act as the dedicated technical resource for strategic customers, driving solution design and implementation of video AI applications.
• Collaborate with Sales, Product, Partnerships, and Engineering teams to provide expert technical guidance and resolve complex challenges.
• Create documentation, own technical relationships, and gather customer feedback to shape product roadmaps and ensure successful integrations.