Video AI Solutions Architect — Strategic Accounts & Integrations

TwelveLabs, Inc.; United States; On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Inclusive culture

Cutting-edge AI

Health benefits

Flexible PTO

Wellness stipend

Learning stipend

Global offices

Visa support

Transport stipend

Meal support

Job summary

TwelveLabs, Inc. is hiring a Solutions Architect to empower strategic customers with video AI capabilities. You will own technical relationships, guide implementations, and co-develop applications that showcase our multimodal foundation models.

Collaborate with Sales, Product, and Engineering to design scalable, secure solutions. Travel up to 10% to conferences and customer sites as needed in this fast-growing environment.

Qualifications

• 5+ years in a technical, customer-facing role such as Solutions Architect or TAM.
• Experience with hyperscalers (AWS preferred, with Bedrock).
• Strong understanding of LLMs, multimodal AI, REST APIs, Python, JavaScript.
• Experience leading customer implementations from kickoff to production.
• Excellent communicator able to translate technical concepts to business stakeholders.

Responsibilities

• Deliver technical guidance and scope use cases for video AI solutions.
• Own technical relationships with strategic customers and drive adoption.
• Guide customers on TwelveLabs APIs for secure, scalable experiences.
• Create docs, implementation guides, FAQs for common challenges.
• Gather feedback to influence product roadmaps.

Skills

LLMs

Multimodal AI

REST APIs

Python

JavaScript

Customer-facing

Communication

Project management

Tools

Amazon Bedrock

AWS

Azure

GCP

Job description

TwelveLabs, Inc. is hiring a Solutions Architect to empower strategic customers with video AI capabilities. You will own technical relationships, guide implementations, and co-develop applications that showcase our multimodal foundation models.

Collaborate with Sales, Product, and Engineering to design scalable, secure solutions. Travel up to 10% to conferences and customer sites as needed in this fast-growing environment.