Video AI Solutions Architect for Enterprise Deployments

Twelve-Labs; San Francisco, New York (CA, NY); Sur place; USD 170 000 - 230 000; Plein temps

Avantages offerts par ce poste

Full health, dental, and vision

Flexible PTO and parental leave

Learning & Development stipend

Global offices in SF and Seoul

Visa support

Transportation stipend

Daily meal support

Résumé du poste

TwelveLabs is hiring a Solutions Architect to empower strategic customers with technical design, implementation guidance, and co-development of video AI applications. You will collaborate with Sales, Product, Partnerships and Engineering to deliver secure, scalable solutions and drive adoption across organizations.

This highly autonomous role requires travel up to 10% and thrives in a fast-growing environment.

Qualifications

• 5+ years of experience in a technical, customer-facing role such as Solutions Architect, Technical Account Manager, or Implementation Engineer.
• Experience with hyperscalers (AWS preferred, with hands-on experience supporting customers building on Amazon Bedrock).
• Strong understanding of and experience with LLMs, multimodal AI, REST APIs, Python, JavaScript, and video workflows.

Responsabilités

• Deliver exceptional customer experience by providing technical expertise and scoping use cases for video AI applications.
• Own technical relationships with strategic customers and drive adoption across their organizations.
• Guide customers on best practices for leveraging TwelveLabs APIs to create secure, scalable video understanding experiences.
• Serve as the first line of defense for design, security, and architecture questions, escalating complex requirements.
• Create and maintain documentation, implementation guides, and FAQs for common customer needs.
• Gather customer feedback and help shape product roadmaps and future capabilities.

Connaissances

AWS Bedrock

Cloud platforms

LLMs & multimodal AI

REST APIs

Python

JavaScript

Video workflows

Customer implementations

Communication skills

Project management

Description du poste

TwelveLabs is hiring a Solutions Architect to empower strategic customers with technical design, implementation guidance, and co-development of video AI applications. You will collaborate with Sales, Product, Partnerships and Engineering to deliver secure, scalable solutions and drive adoption across organizations.

This highly autonomous role requires travel up to 10% and thrives in a fast-growing environment.