Solution Enablement Lead

Wellsky; Kansas; On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Mental health support

Paid time off

401K retirement

Educational assistance

Job summary

WellSky is seeking a Solution Enablement Partner to drive product education for customers and internal teams at our Overland Park headquarters. You translate new features into tangible value and foster ongoing engagement and learning across stakeholders.

The role combines content strategy, materials optimization, and collaboration with the Training Center to keep clients current on capabilities while aligning with security and compliance requirements.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• At least 2–4 years of relevant work experience.

Responsibilities

• Develop and execute a comprehensive education and communications strategy for all major solution releases and enhancements by ensuring clients are aware of, understand the value of, and can successfully adopt new features post-implementation.
• Lead cross-functional solution education efforts by maintaining and promoting a centralized solutions education repository and creating scalable processes that enable clients and internal teams to stay informed on new capabilities and self-serve educational resources.
• Collaborate closely with the WellSky Training Center and professional services teams to leverage and enhance existing educational platforms and materials.
• Act as the key interface between solutions, technical, and client-facing teams by translating technical release notes and documentation into clear, value-driven messaging and adoption plans.
• Partner with solution and technical teams to maintain relevant, up-to-date training content that addresses gaps in client education after the initial implementation cycle.
• Establish and manage a continuous feedback loop with live clients and internal stakeholders to identify knowledge gaps, measure the effectiveness of educational programs, and drive improvements.
• Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
• Perform other job duties as assigned.

Skills

Experience

Education

Bachelor’s Degree or equivalent

Job description

WellSky is seeking a Solution Enablement Partner to drive product education for customers and internal teams at our Overland Park headquarters. You translate new features into tangible value and foster ongoing engagement and learning across stakeholders.

The role combines content strategy, materials optimization, and collaboration with the Training Center to keep clients current on capabilities while aligning with security and compliance requirements.