Solar Field Technical Services Engineer

Nextpower

Fremont (CA)

On-site

USD 100,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Health care
Dental and vision
401(k) matching
Unlimited PTO
Stock compensation

Job summary

Nextpower in Fremont, California is seeking a Technical Services Engineer to join our field and remote support teams. You will maintain the technical support hotline, respond to service calls, and provide in-depth product and system troubleshooting for tracker and storage solutions.

Experience: 5+ years in mechanical/industrial power generation, Bachelor's degree, and strong customer-facing communication. Travel up to 20% may be required.

Qualifications

  • 5+ years of experience with Bachelor’s Degree in Mechanical, Industrial, or equivalent power generation and commissioning experience preferred.
  • Strong understanding of customer and technical support for Utility-scale and DG projects.
  • Extensive experience with solar tracking systems and power generation controls.
  • Excellent verbal and written communication skills and ability to present to customers.

Responsibilities

  • Provides technical support for mechanical, electrical, quality, communication, and installation issues for Nextpower’s customers worldwide, ensuring a best-in-class customer experience.
  • Interface with customers to plan network configuration and adjust field equipment.
  • Interface with field personnel to commission projects and troubleshoot problems.
  • Test and commission Nextpower tracker installations and provide training to onsite personnel and partners.

Skills

Customer support
Troubleshooting
Communication
Power generation

Education

Bachelor's Degree in Mechanical/Industrial or equivalent power generation

Tools

Salesforce Service Cloud
Microsoft Office

Job description

Nextpower in Fremont, California is seeking a Technical Services Engineer to join our field and remote support teams. You will maintain the technical support hotline, respond to service calls, and provide in-depth product and system troubleshooting for tracker and storage solutions.

Experience: 5+ years in mechanical/industrial power generation, Bachelor's degree, and strong customer-facing communication. Travel up to 20% may be required.

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