SoCal Regional Service Leader

GVW Group; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

A prominent vehicle services company is seeking a Regional Service Manager for Southern California. This role involves managing service delivery and ensuring customer satisfaction for dealerships. Candidates should possess a bachelor's degree and experience in the Heavy-Duty Truck industry. Responsibilities include developing corrective action plans, tracking product issues, and maintaining relationships with regional partners. The position requires extensive travel and offers an opportunity to excel in a dynamic environment.

Qualifications

• Bachelor's degree from a four-year College or university or three to five years related experience.
• Previous experience in the Heavy-Duty Truck industry is required.
• Ability to calculate figures and amounts such as discounts and interest.

Responsibilities

• Manage service delivery performance and customer satisfaction.
• Develop corrective action plans with dealerships.
• Track and report on product and technical issues.

Skills

Problem Solving

Technical Skills

Customer Service

Teamwork

Judgment

Education

Bachelor's degree

Heavy-Duty Truck industry experience

Tools

MS Office

AXIS (Team Center Engineering - IMAN, QAD, ADNET)

Job description

A prominent vehicle services company is seeking a Regional Service Manager for Southern California. This role involves managing service delivery and ensuring customer satisfaction for dealerships. Candidates should possess a bachelor's degree and experience in the Heavy-Duty Truck industry. Responsibilities include developing corrective action plans, tracking product issues, and maintaining relationships with regional partners. The position requires extensive travel and offers an opportunity to excel in a dynamic environment.