Snack Shop Assistant Manager — Store Operations Lead

Auntie Anne's; Shipley Corner (MD); On-site; USD 50,000 - 65,000; Full time

Job summary

Auntie Anne's is seeking a capable leader to act in the store manager's absence or as directed during shifts. You will supervise Crew Members, ensure quality and service standards, and manage cash handling and daily reports.

The role emphasizes enforcing policies, coaching staff, and coordinating with the COS Regional Manager to maintain smooth store operations at a corporate location.

Qualifications

• Must demonstrate leadership and organizational ability.
• Strong communication and interpersonal skills.
• Ability to understand and work with financial information and statistics.

Responsibilities

• Direct and coordinate the activities of Crew Members and supervise staff.
• Monitor product quality and adherence to procedures; correct as needed.
• Oversee customer service and resolve issues as required.
• Ensure opening/closing procedures and daily/periodic maintenance are performed.
• Handle store funds, deposits, and cash handling procedures.
• Run register reports and related cash handling tasks.
• Assist in monthly inventory and supervise storage of items.

Skills

Leadership

Organizational ability

Communication

Interpersonal skills

Problem-solving

Math skills

Cash register proficiency

Transportation

Telephone

Job description

Auntie Anne's is seeking a capable leader to act in the store manager's absence or as directed during shifts. You will supervise Crew Members, ensure quality and service standards, and manage cash handling and daily reports.

The role emphasizes enforcing policies, coaching staff, and coordinating with the COS Regional Manager to maintain smooth store operations at a corporate location.