Smokehouse Pit Master & Guest Experience Leader

Lowes Foods; Pittsboro (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Lowes Foods in Pittsboro, NC is seeking a Pit Master to lead our Smokehouse department on the sales floor. You will engage guests, manage staff, and ensure exceptional guest experiences through demonstrations and friendly service.

The role requires performing merchandizing duties, maintaining safety and quality standards, and executing the department's operating guidelines. You will train staff, handle product prep, and contribute to a high-energy, guest-centric store environment.

Qualifications

• Friendly, energetic and outgoing personality.
• Ability to actively engage guests and have fun.
• Willingness to perform in front of large crowds.
• Ability to multi-task and stay in character.
• Demonstrated leadership and guest service/selling skills.
• Must be 18 years or older.
• Ability to lift up to 25 lbs consistently and 50 lbs occasionally.

Responsibilities

• Be the Pit Master on the sales floor with dedication to smoked meat.
• Engage guests and hosts to create a fun, energetic environment.
• Ensure smokehouse staff delivers friendly, engaging service.
• Promote products through samples and suggestive selling.
• Demonstrate superior guest service at all times.
• Follow pit master character performance guidance and duties.
• Operate the department according to merchandising and operational standards.
• Maintain quality and sanitation per Lowes Foods standards.
• Provide guidance, orientation, and training to staff.
• Handle product prep, receiving, stocking and guest service as needed.
• Maintain HACCP logs as necessary.
• Perform light meat cutting duties as needed.
• Carry out other duties assigned by management.
• Make PA announcements when required.

Skills

Customer engagement

Food service

Public speaking

Multi-tasking

Team supervision

Communication

Physical stamina

Reading/understanding directions

Computer literacy

Job description

Lowes Foods in Pittsboro, NC is seeking a Pit Master to lead our Smokehouse department on the sales floor. You will engage guests, manage staff, and ensure exceptional guest experiences through demonstrations and friendly service.

The role requires performing merchandizing duties, maintaining safety and quality standards, and executing the department's operating guidelines. You will train staff, handle product prep, and contribute to a high-energy, guest-centric store environment.