SMI Community Case Manager - Behavioral Health Impact

JEWISH FAMILY AND CHILDRENS SERVICE INC; Phoenix (AZ); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Performance bonuses quarterly

Spanish-English salary differential

Professional development

Generous paid time-off

Wellness coaching

Employee assistance program

Loan forgiveness programs eligibility

Job summary

JEWISH FAMILY AND CHILDRENS SERVICE INC is seeking an Adult Case Manager in Phoenix, AZ to provide ongoing case management for Seriously Mentally Ill (SMI) clients receiving behavioral health services. The role involves community-based work, transportation coordination, and collaboration with behavioral and physical health providers.

The ACM will navigate patient rights, support transitions to adulthood, and maintain strong team communication within the Clinical Team.

Qualifications

• High school diploma required; Bachelor's in human services preferred.
• Knowledge of common and uncommon mental & behavioral health disorders, including schizophrenia, bipolar disorder, depression, PTSD, etc.
• Must be able to obtain a Level 1 Fingerprint Clearance Card without restrictions.
• AZ Driver's License and valid auto insurance.
• Reliable transportation.
• Spanish-English bilingual preferred; pay differential offered.

Responsibilities

• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services.
• Coordinates services for behavioral health and coordination of care with physical health care providers.
• Maintains communication, coordination, and connections with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates patients' rights regarding access to treatment, appeals, and complaint processes.
• Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Skills

Mental health disorders knowledge

Bilingual (Spanish/English)

Education

High School Diploma

Bachelor's Degree in human services

Job description

JEWISH FAMILY AND CHILDRENS SERVICE INC is seeking an Adult Case Manager in Phoenix, AZ to provide ongoing case management for Seriously Mentally Ill (SMI) clients receiving behavioral health services. The role involves community-based work, transportation coordination, and collaboration with behavioral and physical health providers.

The ACM will navigate patient rights, support transitions to adulthood, and maintain strong team communication within the Clinical Team.