SMB Solutions Engineer: Wireless Network Expert

T-Mobile; Atlanta, Northern (GA, KY); Hybrid; USD 79,000 - 203,000; Full time

Benefits offered by this job

Stock grant

401(k)

Employee stock purchase plan

Money coaching

Job summary

The SMB Solutions Engineer role at T-Mobile supports business sales by delivering technical expertise to design wireless solutions that meet customer needs. You will analyze coverage, assist with in-building requests, and present compelling recommendations to drive customer satisfaction.

Ideal candidates bring strong knowledge of wireless networks, product capabilities, and collaboration skills to support sales teams and help grow enterprise accounts in a fast-paced environment at T-Mobile.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• Advanced degree accepted in lieu of experience.
• 4-7 years in telecommunications, IT or network engineering with sales experience.

Responsibilities

• Support SMB sales teams with technical consultation and solution guidance.
• Perform wireless coverage analysis to optimize solutions.
• Assist with in-building coverage requests to improve network access.
• Maintain expert knowledge of wireless devices and network technologies.

Skills

Communication

Needs identification

Product knowledge

Project management

Small business sales

Solution architecture

Technical demonstrations

Technical presentations

Technical training

Wireless networks

Education

Bachelor's degree in CS/IT/Engineering

Advanced degree considered

Job description

The SMB Solutions Engineer role at T-Mobile supports business sales by delivering technical expertise to design wireless solutions that meet customer needs. You will analyze coverage, assist with in-building requests, and present compelling recommendations to drive customer satisfaction.

Ideal candidates bring strong knowledge of wireless networks, product capabilities, and collaboration skills to support sales teams and help grow enterprise accounts in a fast-paced environment at T-Mobile.