Wireless Solutions Architect for SMB Growth

T-Mobile; Whitehall (Lehigh County); Hybrid; USD 79,000 - 203,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health insurance

Dental and vision

Job summary

T-Mobile is hiring a role that designs and presents wireless solutions to meet customer needs, supporting business sales with technical expertise. The position involves consulting on opportunities, analyzing network coverage, and assisting with in-building requests to optimize customer experience and drive growth.

The role requires strong communication, product knowledge, and project management, with travel as needed to engage SMB, enterprise, or government customers.

Qualifications

• Bachelor's degree plus 3 years of related work experience OR an advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• 3+ years of experience in telecommunications, solutions consulting, or engineering roles with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment. (Required)
• Experience supporting wireless business sales teams (SMB, ENT, or GOV) (Preferred)

Responsibilities

• Support small business sales teams selling in-market to drive solution adoption and customer engagement (accounts with 1–9 employees)
• Participate in multiple customer meetings daily to provide technical consultation and solution guidance, including presenting solution features, benefits, and ROI
• Assist with in-building coverage requests to improve network accessibility
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
• Perform other duties and projects as assigned by business management as needed

Skills

Communication

Customer Needs Identification

Product Knowledge

Project Management

Business Sales

Solution Consultation

Technical Demonstrations

Technical Presentations

Technical Training

Wireless Networks

Education

Bachelor's degree + 3 years experience

Advanced degree + 1 year experience

Job description

T-Mobile is hiring a role that designs and presents wireless solutions to meet customer needs, supporting business sales with technical expertise. The position involves consulting on opportunities, analyzing network coverage, and assisting with in-building requests to optimize customer experience and drive growth.

The role requires strong communication, product knowledge, and project management, with travel as needed to engage SMB, enterprise, or government customers.