SMB SDR Leader: Scale Outbound Growth

Ramp Corp.; Northern, New York (KY, NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment

Health stipend

Travel budget

Coffee stipend

Job summary

Ramp is seeking a high-agency Sales Development Manager to lead the SMB outbound motion. You will coach, onboard, and mentor a team of SDRs, set strategy, and partner with Sales, Marketing, Product, and leadership to drive pipeline and revenue.

You will hire and train reps on Ramp’s products and buyers, monitor activity and quota attainment, and continually refine workflows with AI tools to boost efficiency and outcomes.

Qualifications

• Minimum of 2 years quota-carrying sales experience with a proven, consistent track record exceeding goals.
• Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal
• Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment

Responsibilities

• Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
• Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met.
• Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays.
• Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation.
• Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality.
• Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives.
• Report on team performance, pipeline health, and forecasts to senior leadership.
• Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows.
• Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team.
• Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments.

Skills

Quota-carrying sales

SDR leadership

Outbound prospecting

Data analytics

Communication skills

Education

Bachelor's degree

Tools

Salesforce

Looker

Excel

Job description

Ramp is seeking a high-agency Sales Development Manager to lead the SMB outbound motion. You will coach, onboard, and mentor a team of SDRs, set strategy, and partner with Sales, Marketing, Product, and leadership to drive pipeline and revenue.

You will hire and train reps on Ramp’s products and buyers, monitor activity and quota attainment, and continually refine workflows with AI tools to boost efficiency and outcomes.