SDR Team Lead — SMB Growth & Pipeline Strategy

Ramp; New York (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment

Health and wellness stipend

Travel budget

Weekly coffee stipend

Job summary

Ramp is seeking a front-line manager for the SMB Sales Development team to drive outbound prospecting and pipeline generation. You will coach, onboard, and mentor SDRs, set team strategy, and partner with Sales, Marketing, Product, and Leadership to scale the SMB motion.

As part of the Sales Leadership team, you will guide talent development, optimize outreach, and refine processes with AI tools to boost productivity and pipeline health across Ramp’s SMB segment.

Qualifications

• Minimum 2 years quota-carrying sales as an individual contributor.
• Minimum 2 years leading sales development teams with a track record of exceeding goals.
• Experience in fast-paced, results-oriented SaaS GTM with outbound focus.
• Passion for hiring and team development.
• Ability to articulate value points to executives; proficient in data tools.

Responsibilities

• Build and scale SMB SDR function with open-territory outbound motion.
• Oversee SDR activity, pipeline generation, and quota performance.
• Hire, onboard, and train new SDRs on products, personas, and tools.
• Develop career-growth plans and provide 1:1 coaching.
• Coach on multichannel prospecting and AI-assisted workflows.
• Collaborate with AEs and Marketing on pipeline initiatives.
• Report on team performance and forecasts to leadership.
• Improve systems and processes for better efficiency.
• Maintain a library of prospecting resources and training materials.
• Represent SMB SDRs across Sales, Marketing, Product, and other teams.

Skills

Quota-carrying sales

Sales leadership

SaaS outbound

Hiring & coaching

Data analytics

Education

Bachelor's degree

Tools

Salesforce

Looker

Excel

Job description

Ramp is seeking a front-line manager for the SMB Sales Development team to drive outbound prospecting and pipeline generation. You will coach, onboard, and mentor SDRs, set team strategy, and partner with Sales, Marketing, Product, and Leadership to scale the SMB motion.

As part of the Sales Leadership team, you will guide talent development, optimize outreach, and refine processes with AI tools to boost productivity and pipeline health across Ramp’s SMB segment.