SMB SDR Leader: Outbound Growth

RAMP; New York; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health and wellness stipend

401(k) with employer match

Relocation to NYC or SF

In-office perks: lunch, snacks, drinks

Job summary

Ramp is seeking an experienced Sales Development leadership professional to manage the SMB SDR team. You will drive outbound prospecting, coach individual SDRs, and align with Sales, Marketing, and Product to scale pipeline and outcomes across Ramp’s SMB segment.

You will lead hiring, onboarding, and career growth for SDRs, refine playbooks, and implement AI-enhanced workflows to boost efficiency and revenue impact.

Qualifications

• Minimum of 2 years of quota-carrying sales experience as an individual contributor with a proven track record.
• Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goals.
• Experience in fast-paced SaaS GTM environments and outbound sales performance.
• Passion for hiring and team development.
• Ability to articulate value points to executives.
• Proficiency with data analytics tools and email/call automation.
• High proficiency with AI tools and integrating tooling into workflows.
• Strong collaboration and influencing skills.

Responsibilities

• Build and scale the SMB SDR function with playbooks, coaching, and processes for outbound motion.
• Oversee daily SDR activity, pipeline generation, and quota performance to meet KPIs.
• Hire, onboard, and train SDRs on Ramp products, buyer personas, and outreach strategies.
• Develop career-growth plans with 1:1 mentorship and coaching on time management and prospecting tactics.
• Coach on multichannel outbound prospecting and AI-enhanced workflows.
• Partner with AEs and Marketing on pipeline-generation and territory initiatives.
• Report on team performance and forecasts to senior leadership.
• Optimize systems and enablement to improve efficiency over time.
• Maintain a library of prospecting resources and training materials.
• Represent the SMB SDR team across Sales, Marketing, Product, and other departments.

Skills

Quota-carrying sales

Sales team leadership

GTM strategy

Data analytics

AI-assisted prospecting

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

Looker

Excel

Job description

Ramp is seeking an experienced Sales Development leadership professional to manage the SMB SDR team. You will drive outbound prospecting, coach individual SDRs, and align with Sales, Marketing, and Product to scale pipeline and outcomes across Ramp’s SMB segment.

You will lead hiring, onboarding, and career growth for SDRs, refine playbooks, and implement AI-enhanced workflows to boost efficiency and revenue impact.