Head of Enterprise Account Management

Ramp; New York (NY); Sur place; USD 180 000 - 250 000; Plein temps

Avantages offerts par ce poste

Health and wellness stipend

Relocation support to NYC or SF

In-office lunch and snacks

Résumé du poste

Ramp is seeking a front-line manager to lead a group of 6-8 Account Managers responsible for hunting, pitching, and expanding Ramp's customer base. You will embed with key customers, own quota performance, and build scalable playbooks and coaching systems.

This role focuses on high-growth, data-driven GTM in a fast-paced AI/SaaS environment. You will hire and develop AMs, run daily 1:1s, and collaborate across Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.

Qualifications

• Minimum 5 years of quota-carrying sales or account management experience as an individual contributor with a track record of exceeding goals.
• Minimum 5 years building and leading account management or sales teams with a track record of exceeding goals.
• Experience in fast-paced, results-oriented GTM environments, ideally SaaS or AI.
• Passion for hiring and talent development.
• Ability to articulate business value to C-Suite and executives.
• Strong negotiation, structuring, and execution of complex agreements.
• Proficiency with data analytics tools (Salesforce, Looker, Excel) and data-driven decision making.
• Excellent communication and presentation abilities with cross-functional collaboration.
• High agency and adaptability in a changing environment.
• Willingness to tackle complex problems for business impact.

Responsabilités

• Build and run a high-performing team of 6-8 Account Managers with a focus on culture and execution.
• Engage directly with key customers and top accounts to build trust and long-term partnerships.
• Own the number by managing quotas and pipeline across the team to hit activation, retention, and expansion goals.
• Forecast and report team performance to senior leadership with clear visibility into what works.
• Hire and develop the next generation of AMs through product training and role-play.
• Coach daily 1:1s, review call feedback, run enablement sessions, and map career paths for reps.
• Refine processes and tooling to scale output and efficiency as the segment grows.
• Collaborate cross-functionally with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.

Connaissances

Quota-carrying sales

Leadership

GTM experience

Talent development

Executive communication

Negotiation

Data analytics

Collaboration & influence

Adaptability

Problem solving

Formation

Bachelor's degree

Outils

Salesforce

Looker

Excel

Description du poste

Ramp is seeking a front-line manager to lead a group of 6-8 Account Managers responsible for hunting, pitching, and expanding Ramp's customer base. You will embed with key customers, own quota performance, and build scalable playbooks and coaching systems.

This role focuses on high-growth, data-driven GTM in a fast-paced AI/SaaS environment. You will hire and develop AMs, run daily 1:1s, and collaborate across Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.