SMB Renewals Manager — SaaS Retention & Growth

Procore Technologies; Austin (TX); Hybrid; USD 36,644 - 50,420; Full time

Benefits offered by this job

Equity Compensation

Bonus Incentive Compensation

Job summary

A leading project management software firm is seeking a Renewals Manager for their Sales team. This role emphasizes managing contract renewals and enhancing customer retention for small and medium business accounts. Candidates should have a Bachelor's degree or equivalent and at least 1 year of B2B sales or account management experience, preferably in SaaS. Skills in Salesforce and effective communication are vital. Compensation includes base pay and potential equity or bonuses, with a focus on a competitive salary based on qualifications.

Qualifications

• 1+ years of demonstrated B2B sales or account management experience, preferably in SaaS.
• Ability to communicate effectively via telephone and email with customers.
• Experience in CRM and opportunity management systems.

Responsibilities

• Oversee all assigned contract renewals for timely execution.
• Engage with customers to understand their satisfaction and needs.
• Achieve or exceed monthly and quarterly sales targets.

Skills

B2B sales experience

Account management

Effective communication

Customer rapport building

Sales negotiation

Fast-paced sales environment

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce.com

Microsoft Office

Job description

A leading project management software firm is seeking a Renewals Manager for their Sales team. This role emphasizes managing contract renewals and enhancing customer retention for small and medium business accounts. Candidates should have a Bachelor's degree or equivalent and at least 1 year of B2B sales or account management experience, preferably in SaaS. Skills in Salesforce and effective communication are vital. Compensation includes base pay and potential equity or bonuses, with a focus on a competitive salary based on qualifications.