SaaS Renewals Team Lead — Growth & Retention

3i People; United States; On-site; USD 75,000 - 140,000; Full time

Job summary

A leading staffing solutions provider is seeking a Renewals Team Lead to manage and develop a high-performing team responsible for the Global Renewals Pipeline. This role involves driving team performance and customer retention while working closely with sales and customer success leadership. Candidates should have 4 years of renewals experience and strong leadership skills. A BA/BS degree is required, and strong communication abilities are essential.

Qualifications

• 4 years in renewals within a SaaS or software-driven organization.
• 3+ years of leadership experience managing high-performing teams.
• Very strong written and verbal communication skills.

Responsibilities

• Lead and develop a high-performing team on the Global Renewals Pipeline.
• Provide strategic direction and mentorship to the team.
• Ensure effective engagement model aligning with growth strategy.

Skills

Leadership

CRM systems (Salesforce, Zendesk, Zoho)

Communication skills

Organizational skills

Education

BA/BS degree or equivalent experience

Job description

A leading staffing solutions provider is seeking a Renewals Team Lead to manage and develop a high-performing team responsible for the Global Renewals Pipeline. This role involves driving team performance and customer retention while working closely with sales and customer success leadership. Candidates should have 4 years of renewals experience and strong leadership skills. A BA/BS degree is required, and strong communication abilities are essential.