SMB Acquisition Account Manager

Jobtailor; New Mexico; On-site; USD 60,000 - 95,000; Full time

Job summary

Jobtailor in the United States NM seeks an experienced Inside Sales professional to engage customers, drive multi-product solutions, and nurture long-term relationships.

You will handle inquiries, manage key accounts, and collaborate with cross-functional teams to optimize the sales process and deliver market insights.

Candidates should have a high school diploma, 6–8 years in inside sales, and ideally a Certified Inside Sales Professional.

Qualifications

• High School Diploma/GED or commensurate work experience.
• Typically has 6–8 years of related work experience, preferably in inside sales or tele sales, or a related field.
• Certified Inside Sales Professional (CISP) preferred certification.

Responsibilities

• Engage in customer interactions, handle customer inquiries, and sell products, services, and solutions while nurturing client relationships.
• Handle customer request calls and sell to the installed customer base.
• Address complex customer inquiries with multi-product/service and integrated solutions.
• Manage key accounts, nurture relationships, identify growth opportunities, and align offerings with client objectives.
• Maintain in-depth knowledge of products, services, and industry trends.
• Navigate complex negotiations and high-value sales opportunities.
• Collaborate with cross-functional teams to optimize the sales process and customer experience.
• Provide Sales Representatives with market trends, customer preferences, and opportunity insights.
• Analyze performance metrics and data to optimize sales outcomes.
• Contribute to sales strategies with management and cross-functional teams.
• Train, coach, and lead lower-level representatives.

Skills

Inside Sales

CRM

Consultative Selling

Sales Strategy

CISP

Cold Calling

Cross-Selling

Sales Prospecting

Telemarketing

Upselling

Product Knowledge

Salesforce

Marketing

Business Development

Negotiation

CRM

Digital Fluency

Education

High School Diploma

GED

Tools

Salesforce

Job description

• Engage in customer interactions, handle customer inquiries, and sell products, services, and solutions while nurturing client relationships
• Handle customer request calls and sell to the installed customer base
• Address complex customer inquiries with multi-product/service and integrated solutions
• Manage key accounts, nurture relationships, identify growth opportunities, and align offerings with client objectives
• Maintain in-depth knowledge of products, services, and industry trends
• Navigate complex negotiations and high-value sales opportunities
• Collaborate with cross-functional teams to optimize the sales process and customer experience
• Provide Sales Representatives with market trends, customer preferences, and opportunity insights
• Analyze performance metrics and data to optimize sales outcomes
• Contribute to sales strategies with management and cross-functional teams
• Train, coach, and lead lower-level representatives

Requirements

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence
• Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field
• Certified Inside Sales Professional (CISP) preferred certification
• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Core Competencies

Demonstrates expertise in Inside Sales, Customer Relationship Management, and Business Development, with a strong focus on consultative selling and optimizing sales strategies. Proven ability to analyze performance metrics and collaborate with cross-functional teams to enhance customer experience and drive sales growth.

Highest-signal resume keywords

• Inside Sales
• Customer Relationship Management
• Consultative Selling
• Sales Strategy
• Certified Inside Sales Professional

ATS Optimization Keywords

Hard Skills

• Business Development
• Cold Calling
• Cross-Selling
• Sales Prospecting
• Telemarketing
• Upselling
• Sales Process
• Product Knowledge
• Salesforce
• Marketing

Soft Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Customer Centricity
• Digital Fluency

Certifications & Qualifications

• Certified Inside Sales Professional

Industry Keywords

• Business To Business
• Phone Sales
• Merchandising