SMB Account Manager – Hybrid/Remote Fridays

FedEx; Memphis (TN); Hybrid; USD 60,000 - 90,000; Full time

Job summary

FedEx is seeking a sales professional to maintain and strengthen relationships with small and medium-sized customers. You will manage daily interactions within your assigned territory using digital platforms and develop value propositions that meet client needs.

The role emphasizes understanding each customer's business, collaborating with internal teams to deliver a seamless experience, and achieving company and personal sales goals in a fast-paced environment.

Qualifications

• Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.
• Experience understanding customer and supply chain; research and interaction to develop solutions.
• Strong communication and relationship-building capabilities with internal teams.

Responsibilities

• Maintains existing business by understanding the customer’s business and supply chain, analyzing needs and implementing solutions.
• Coordinates and collaborates with internal teams to provide a seamless customer experience.
• Regularly engages with customers to ensure understanding of service offerings and maximize product usage.
• Performs other duties as assigned

Skills

Communication skills

Product knowledge

Solution building

Time management

Organization

Self-motivation

Adaptability

Problem solving

Business acumen

Client relationship management

Technology utilization

Education

Bachelor's degree or equivalent

4 years B2B sales experience

1 year of FedEx B2B sales experience

Job description

FedEx is seeking a sales professional to maintain and strengthen relationships with small and medium-sized customers. You will manage daily interactions within your assigned territory using digital platforms and develop value propositions that meet client needs.

The role emphasizes understanding each customer's business, collaborating with internal teams to deliver a seamless experience, and achieving company and personal sales goals in a fast-paced environment.