SMB Account Manager: Upsell & Retention | Hybrid/Remote

ZoomInfo Technologies LLC; Vancouver (WA); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

401k Matching

Parental Leave

Equity Awards

Wellness programs

Job summary

ZoomInfo is seeking an SMB Account Manager to manage a portfolio of accounts with a focus on retention and growth. You will drive upsell opportunities, conduct online product demos, and forecast pipelines in Salesforce while collaborating with a high-performing team.

Ideal candidates have 2+ years in account management with quota attainment, strong communication, and the ability to navigate a full sales cycle. This hybrid role offers a US base salary and comprehensive benefits.

Qualifications

• 2+ years of Account Management experience with quota attainment.
• Ability to deliver a compelling message across all levels.
• Experience in transactional and solution selling throughout the sales cycle.
• Outstanding interpersonal and verbal communication skills; strong organizational ability.

Responsibilities

• Manage a book of ~250 existing customer accounts with a focus on retention and growth.
• Uncover new business opportunities within existing clients via referrals and relationships.
• Demonstrate products through online demos to engage and convert clients.
• Prepare accurate forecasts and pipelines in Salesforce.
• Collaborate with team to close deals over the phone.
• Target key contacts within clients by understanding vertical markets and ROI.
• Be well-prepared for client meetings with research and professionalism.

Skills

Account management

Sales

Communication

CRM/Salesforce

Tools

Salesforce

ZoomInfo products

Job description

ZoomInfo is seeking an SMB Account Manager to manage a portfolio of accounts with a focus on retention and growth. You will drive upsell opportunities, conduct online product demos, and forecast pipelines in Salesforce while collaborating with a high-performing team.

Ideal candidates have 2+ years in account management with quota attainment, strong communication, and the ability to navigate a full sales cycle. This hybrid role offers a US base salary and comprehensive benefits.