SMB Account Pro: Grow Revenue & Relationships (Hybrid)

Ingram Micro; Irvine (CA); Hybrid; USD 45,000 - 76,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off

Parental leave

Wellbeing programs

Job summary

Ingram Micro is hiring 20+ Account Representatives to support SMB growth. You’ll own and grow a portfolio of reseller accounts, drive revenue, and deliver an exceptional customer experience.

This role offers a hybrid schedule with three days on site, opportunities to advance into senior sales, account management, or business development, and a clear path to develop relationships across teams. We value proactive, resilient individuals with strong communication and the ability to influence

Qualifications

• 2+ years of sales or customer service experience (any industry).
• OR 1+ year of experience in technology, distribution, or related field.
• High school diploma or equivalent required (Bachelor’s degree preferred).
• Basic proficiency in Microsoft Excel and Word.

Responsibilities

• Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established).
• Build strong relationships and act as a primary point of contact and escalation.
• Spot and act on opportunities to increase revenue, margin, and product adoption.
• Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities.
• Proactively engage customers to uncover new business needs and position solutions.
• Partner cross-functionally with internal teams and vendors to drive results.
• Prioritize effectively in a high-volume, fast-paced environment.
• Set clear expectations and follow through with urgency and accuracy.

Skills

Strong communication

Influence and persuade

Customer focus

Prioritization

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Ingram Micro is hiring 20+ Account Representatives to support SMB growth. You’ll own and grow a portfolio of reseller accounts, drive revenue, and deliver an exceptional customer experience.

This role offers a hybrid schedule with three days on site, opportunities to advance into senior sales, account management, or business development, and a clear path to develop relationships across teams. We value proactive, resilient individuals with strong communication and the ability to influence