SMB Account Growth & Retention Manager — Hybrid

ZoomInfo; Bethesda (MD); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Parental Leave (12 weeks)

Job summary

ZoomInfo is seeking an SMB Account Manager to upsell and retain a portfolio of SMB accounts (under 100 employees). You will manage roughly 250 existing clients, drive retention and growth, and present engaging online demos to convert opportunities.

This hybrid role offers a competitive base salary and additional benefits. You will forecast pipelines in Salesforce, collaborate with a high-energy team, and qualify opportunities quickly in a fast-paced environment.

Qualifications

• 2+ year of successful Account Management experience with consistent quota attainment.
• Ability to deliver a compelling message across all levels of an organization.
• Experience in transactional and solution selling.
• Outstanding interpersonal and verbal communication skills.
• High energy and a 'can do' attitude with multi-tasking ability.
• Quick qualification skills and relationship-building prowess.
• Independence and motivation to thrive in a dynamic environment.
• Working knowledge of CRM or Salesforce.com; ZoomInfo products or similar is a plus.

Responsibilities

• Manage a book of ~250 existing customer accounts with a focus on retention and growth.
• Uncover new business opportunities within existing clients through referrals and relationships.
• Demonstrate products with engaging online demos to captivate potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team to propel and close deals over the phone.
• Target the right people within existing clients by understanding their verticals and ROI to peers.
• Be well-prepared for client meetings with thorough research and professionalism.

Skills

Account Management

Quota attainment

Relationship building

Sales communication

CRM experience

Tools

Salesforce.com

Job description

ZoomInfo is seeking an SMB Account Manager to upsell and retain a portfolio of SMB accounts (under 100 employees). You will manage roughly 250 existing clients, drive retention and growth, and present engaging online demos to convert opportunities.

This hybrid role offers a competitive base salary and additional benefits. You will forecast pipelines in Salesforce, collaborate with a high-energy team, and qualify opportunities quickly in a fast-paced environment.