Strategic SMB Account Manager - Upsell & Growth

ZoomInfo; Vancouver (WA); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Parental leave

Job summary

ZoomInfo is seeking an SMB Account Manager to upsell and retain a portfolio of SMB clients (under 100 employees). You will manage ~250 accounts, grow revenue, and conduct product demos via phone. The role emphasizes proactive relationship-building and data-driven forecasting in Salesforce.

This is a hybrid position with some work-from-home Mondays & Fridays. The US base salary ranges from $70,000 to $78,000 plus variable compensation and benefits.

Qualifications

• 2+ years of account management experience with quota attainment.
• Ability to tailor messages across all organizational levels.
• Experience in transactional and solution selling.
• Strong interpersonal and verbal communication skills.
• High energy with a can-do attitude.
• Quick qualification and relationship-building skills.
• Independence and motivation to thrive in a dynamic environment.
• Familiarity with CRM or Salesforce.com; experience with ZoomInfo products is a plus.

Responsibilities

• Manage a book of ~250 existing customer accounts with a focus on account retention and growth.
• Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
• Showcase your expertise through engaging online product demos that captivate and convert potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team environment to propel and close deals over the phone.
• Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI
• Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.

Skills

Account management

Quota attainment

Sales cycles

Customer relationship management

Verbal communication

Independent work

Tools

Salesforce

Job description

ZoomInfo is seeking an SMB Account Manager to upsell and retain a portfolio of SMB clients (under 100 employees). You will manage ~250 accounts, grow revenue, and conduct product demos via phone. The role emphasizes proactive relationship-building and data-driven forecasting in Salesforce.

This is a hybrid position with some work-from-home Mondays & Fridays. The US base salary ranges from $70,000 to $78,000 plus variable compensation and benefits.