SMB Account Manager: Drive Growth & Retention

ZoomInfo Technologies LLC; Vancouver (WA); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

401k Matching (50% of contribution)

Parental Leave (12 weeks)

Equity Awards eligibility

Hybrid work model

Pet insurance & more

Job summary

ZoomInfo is seeking an SMB Account Manager to oversee a portfolio of small and medium businesses, focusing on upsell and retention to drive revenue. You will conduct online product demos and build pipelines in Salesforce while collaborating with a high-energy team.

The role is hybrid, with strong emphasis on relationship-building, proactive qualification, and cross-functional teamwork to meet and exceed quotas.

Qualifications

• 2+ years of account management with consistent quota attainment.
• Ability to deliver messages that resonate across all levels.
• Experience in transactional and solution selling throughout the sales cycle.
• Outstanding interpersonal and verbal communication skills, with strong organizational abilities.
• High energy and a can-do attitude, capable of managing multiple tasks.
• Quick qualification skills and relationship-building prowess.
• Independence and motivation to thrive in a dynamic work environment.
• Working knowledge of CRM/Salesforce; experience with ZoomInfo products is a plus.

Responsibilities

• Manage a book of ~250 existing accounts with retention and growth focus.
• Harness referrals and relationships to uncover new business within key client bases.
• Demonstrate products through engaging online demos to captivate potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team to drive and close deals over the phone.
• Identify and target the right contacts within existing clients in vertical markets.
• Be well-prepared for client meetings with research and professionalism.

Skills

Account Management

Quota attainment

CRM/Salesforce

Sales cycles

Relationship building

Tools

Salesforce

Job description

ZoomInfo is seeking an SMB Account Manager to oversee a portfolio of small and medium businesses, focusing on upsell and retention to drive revenue. You will conduct online product demos and build pipelines in Salesforce while collaborating with a high-energy team.

The role is hybrid, with strong emphasis on relationship-building, proactive qualification, and cross-functional teamwork to meet and exceed quotas.