Smart Home Solutions Consultant — In-Home Install & Design

ADT; California, United States, Northern America, Americas; Hybrid; USD 40,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Disability & life insurance

Paid time off

Flexible work schedule

Job summary

ADT Security Services seeks a Smart Home Consultant to design and install home security and IoT setups for residential customers. You will perform in-home consultations, educate customers on the app and features, and ensure solutions fit their needs.

This role blends hands-on installation with consultative sales, offers paid onboarding, a company vehicle, and uncapped commissions with the potential to earn six figures.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support their safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ lbs., and work indoors/outdoors.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Skills

In-home consultations

Customer education

Technical aptitude

Sales skills

Product integration

Education

High school diploma or equivalent

Job description

ADT Security Services seeks a Smart Home Consultant to design and install home security and IoT setups for residential customers. You will perform in-home consultations, educate customers on the app and features, and ensure solutions fit their needs.

This role blends hands-on installation with consultative sales, offers paid onboarding, a company vehicle, and uncapped commissions with the potential to earn six figures.