In-Home Smart Home & Security Consultant

ADT; Evansville (IN); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company vehicle

Tuition reimbursement

Disability and life insurance

Paid time off

Career growth opportunities

Flexible work schedule

Job summary

ADT Security Services seeks a Smart Home Consultant to guide residential customers in designing a home security and automation setup. You will combine hands-on installation with consultative sales, educating customers on app features and ensuring solutions fit their goals.

You’ll deliver in-home assessments, install devices, and help customers understand how security and IoT products work together to protect what matters most.

Qualifications

• High school diploma or equivalent.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support safety goals.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Skills

Customer-focused communication

Technical aptitude

Home network understanding

Consultative sales

Willingness to learn

Mobility and physical ability

Education

High school diploma or equivalent

Job description

ADT Security Services seeks a Smart Home Consultant to guide residential customers in designing a home security and automation setup. You will combine hands-on installation with consultative sales, educating customers on app features and ensuring solutions fit their goals.

You’ll deliver in-home assessments, install devices, and help customers understand how security and IoT products work together to protect what matters most.