Smart Home Consultant: In-Home Install & Design

ADT; Westmont (IL); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Tuition reimbursement

Company vehicle

Disability & life insurance

Paid time off

Career development opportunities

Flexible schedule

Job summary

ADT is seeking a Smart Home Consultant to design and install customized in-home security and smart-home setups. You will guide residential customers, activate systems, and educate them on apps and features, ensuring solutions fit their goals.

The role combines hands-on installation with consultative sales, offering training pay for the first weeks and uncapped commissions with a strong earning potential as you grow with the company.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record; location-based licensing may be required.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on best system design and setup for safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ pounds, and work indoors/outdoors.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Skills

Customer-focused communication

Technical aptitude with smart devices

Ability to explain systems clearly

Education

High school diploma or equivalent

Job description

ADT is seeking a Smart Home Consultant to design and install customized in-home security and smart-home setups. You will guide residential customers, activate systems, and educate them on apps and features, ensuring solutions fit their goals.

The role combines hands-on installation with consultative sales, offering training pay for the first weeks and uncapped commissions with a strong earning potential as you grow with the company.